Terms & Conditions

1. Introduction

Welcome to HNH Media. These Terms and Conditions govern your use of our website and the digital marketing services we provide. By engaging our services or using our website, you agree to be bound by these terms. Please read them carefully before proceeding.

2. Services

HNH Media provides digital marketing services including, but not limited to, search engine optimization (SEO), content writing, digital promotional campaigns, and social media marketing. The specific scope of services will be outlined in a service agreement or proposal provided to each client prior to commencement of work.

We strive to deliver high-quality marketing services in accordance with industry best practices. However, due to the nature of digital marketing, we cannot guarantee specific rankings, traffic volumes, or conversion rates. Results may vary based on numerous factors including market conditions, competition, and client cooperation.

3. Client Obligations

Clients are responsible for providing accurate and complete information necessary for the delivery of our services. This includes but is not limited to business information, access credentials, brand guidelines, and timely feedback on deliverables. Delays in providing required information may affect project timelines.

4. Payment Terms

Payment terms are specified in the service agreement provided to each client. Unless otherwise agreed, invoices are due within 14 days of issuance. We accept payment via bank transfer, credit card, and other methods as specified during checkout or in the service agreement.

Late payments may result in suspension of services until the outstanding balance is settled. We reserve the right to charge interest on overdue invoices at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5. Intellectual Property

Upon full payment, clients receive ownership of all custom content, designs, and deliverables created specifically for their project, unless otherwise specified in the service agreement. HNH Media retains the right to use general methodologies, tools, and techniques developed during the engagement.

Clients grant HNH Media a limited license to access and modify their website, social media accounts, and other platforms as necessary to deliver the agreed-upon services.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This includes business strategies, analytics data, customer information, and any other information designated as confidential. This obligation survives termination of the service agreement.

7. Limitation of Liability

To the maximum extent permitted by law, HNH Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services.

Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim during the 12 months preceding the claim.

8. Termination

Either party may terminate the service agreement by providing 30 days written notice to the other party. Upon termination, the client is responsible for payment of all services rendered up to the termination date. Any pre-paid amounts for undelivered services will be handled in accordance with our Refund Policy.

9. Modifications

HNH Media reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or the services provided shall be resolved through good-faith negotiation, and if necessary, through binding arbitration in accordance with the rules of the relevant arbitration association.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].